Terms & Conditions
Last updated: [18/05/26]
Welcome to Sugoi Sparks LTD. These Terms & Conditions (“Terms”) govern your use of our website and services.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. About Us
Sugoi Sparks LTD is an anime inspired lifestyle and merchandise brand offering apparel, accessories, artwork, and related products.
2. Products & Availability
We make every effort to ensure product descriptions, images, and pricing are accurate. However, slight variations may occur between on-screen previews and the final product due to differences in materials, manufacturing methods, lighting, and display settings.
All products are subject to availability. We reserve the right to modify, discontinue, or update products, collections, pricing, or website content without prior notice.
3. Orders & Payment
All orders must be paid in full at checkout using one of our accepted payment methods.
Once an order has been placed, we may be unable to amend or cancel it after processing has begun. If you need to request a change, please contact us as soon as possible at:
We reserve the right to refuse, cancel, or limit any order where necessary, including where fraudulent or suspicious activity is suspected.
4. Shipping & Delivery
Delivery estimates are provided for guidance only and are not guaranteed.
Shipping times may vary depending on the product, delivery location, courier services, and seasonal demand. Sugoi Sparks LTD is not responsible for delays caused by third-party couriers, customs processing, weather conditions, or circumstances beyond our reasonable control.
Customers are responsible for ensuring that shipping information entered at checkout is accurate.
5. Returns, Refunds & Faulty Items
Due to the nature of our products, we generally do not accept returns or exchanges for:
- Incorrect sizing
- Change of mind
- Personal preference
If your order arrives damaged, faulty, or incorrect, please contact us within 14 days of delivery at:
To help us resolve the issue efficiently, please include:
- Your order number
- A description of the issue
- Clear photographs of the item on a flat, well-lit surface
Where appropriate, we may offer a replacement, store credit, or refund.
6. Intellectual Property
All website content, including artwork, graphics, branding, logos, product designs, text, imagery, and visual assets, is owned by or licensed to Sugoi Sparks LTD and is protected by applicable intellectual property laws.
Some artwork and creative assets may be created or enhanced using digital design tools and AI-assisted creative workflows.
No content from this website may be copied, reproduced, distributed, modified, or used commercially without prior written permission.
7. Acceptable Use
You agree not to:
- Use our website for unlawful purposes
- Attempt to interfere with the operation or security of the website
- Copy or exploit website content without permission
- Engage in fraudulent, abusive, or harmful activity
We reserve the right to restrict or terminate access where these Terms are breached.
8. Limitation of Liability
To the fullest extent permitted by law, Sugoi Sparks LTD shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products, services, or website.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant order.
Nothing in these Terms excludes rights that cannot legally be excluded under applicable UK consumer law.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and process personal information.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice.
Any changes will take effect immediately upon publication on this page. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of England and Wales.
Any disputes arising in relation to these Terms shall be subject to the jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Sugoi Sparks LTD
[email protected]