Privacy Policy

SugoiSparks LTD (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and share information when you visit our website or make a purchase.

  1. Information We Collect

We collect the following information when you interact with our website or services:

  • Personal Information: Name, shipping address, billing address, email, and phone number.
  • Order Details: Products ordered, purchase history.
  • Payment Information: Processed securely through third-party payment providers; we do not store credit card numbers.
  • Usage Data: IP address, browser type, device info, and pages visited (via cookies and analytics tools).
  • Cookies: We use cookies to analyse website traffic, personalise content, and enhance your experience. You can manage or disable cookies through your browser settings.
  1. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Communicate order updates, promotions, and offers (you can opt-out at any time).
  • Improve our website and customer experience.
  • Comply with legal obligations.
  • Detect and prevent fraud.
  1. Sharing Your Information

We only share your data with trusted third parties necessary for running our business:

  • Print providers and fulfillment partners
  • Shipping carriers
  • Payment processors
  • Analytics and email service providers

We never sell your personal data to third parties. However, we may share your data when required by law, such as for legal requests or to comply with legal obligations.

  1. Cookies & Tracking

We use cookies and similar technologies to:

  • Analyse website traffic and usage
  • Personalise content and ads
  • Enhance your browsing experience

You can control or disable cookies in your browser settings. By continuing to use our site, you consent to our use of cookies in accordance with this policy.

  1. Data Security

We take appropriate security measures to protect your information, including SSL encryption and secure data storage. We regularly review and update our security practices to ensure the safety of your personal data.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to processing or withdraw consent.
  • File a complaint with a data protection authority.

For GDPR-related requests or to exercise your rights, please contact us at [email protected]

  1. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from minors. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete it as quickly as possible.

  1. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date. We will notify you of significant changes by posting a prominent notice on our website or by emailing registered users.

  1. Contact Us

If you have any questions about this Privacy Policy or your data, or if you wish to exercise your data protection rights, please contact us at:

Email: [email protected]